Job Title: Operation Manager of Culture & Travel Booking Department

Job Description:

* supervise a staff of several full-time and part-time employees and ensuring smooth delivery of all tours and cultural programs,including evaluating the performance of employees, allocating employee bonuses, handling scheduling and work-flow, holding regular staff meetings, conducting general office management, managing daily operations, etc.

* supervise the organization and implementation of cultural classes and lectures from registration to venue set-up.

* maintain and improve custermer relations monitoring feedback and ensure that the staff respond to problems in a timely fashion reporting any problems to the General manager with solutions and be prepared to oversee the implementation of these solutions

* Be invovled in marketing and business development of the company.

Required Qualifications:

* Strong leadership and management skills
* Excellent customer service and interpersonal skills
* Fluency in English (spoken and written)
* Good attention to details.
* Maturity and professionalism
* No tourism-related experience is required.

Preferred Qualifications:

* Minimum 3 years of working experience, preferably with some experience as a manager
* Experience working with westerners
* Interest in Chinese cultural programs


Applications providing full personal particulars and CV (Chinese and English version) should be sent to hr@chinaculturecenter.org. Only applicants that are selected for an interview will be contacted.

请将您的简历发至hr@chinaculturecenter.org。 请不要以附件形式发送。
收到的简历会先筛选，并和合适的人选联系面试，恕不一一回信。